Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Yellowcross Healthcare Commerce website located at https://yellowcross.com, including related pages, forms, content, resources, and website-based communications provided by Yellowcross Healthcare Commerce LLC ("Yellowcross," "we," "our," or "us").

1. Acceptance of These Terms

By accessing, browsing, or using this website, you agree to be bound by these Terms and by our Privacy Statement. If you do not agree to these Terms, you should not use this website.

These Terms apply only to use of the Yellowcross website and general website-based interactions unless a separate written agreement states otherwise.

2. Relationship to Separate Agreements

Yellowcross may enter into separate written agreements with clients, medical groups, hospitals, clinics, physicians, radiologists, contractors, vendors, consultants, or business partners. These agreements may include master services agreements, statements of work, business associate agreements, recruiting agreements, consulting agreements, contractor agreements, confidentiality agreements, or other written contracts.

If there is a conflict between these Terms and a separate written agreement signed by Yellowcross, the separate written agreement will control for the subject matter covered by that agreement.

These website Terms do not replace, amend, or supersede any signed client agreement, business associate agreement, statement of work, or other written contract unless the written contract expressly says so.

3. Business and Professional Use Only

This website is intended for business, professional, recruiting, vendor, and general informational purposes. It is designed for medical groups, hospitals, clinics, physicians, practice managers, healthcare executives, radiologists, business partners, contractors, vendors, and other professional audiences.

This website is not intended for use by patients seeking medical care, clinical advice, imaging interpretation, emergency services, billing assistance, medical records, or patient support.

4. No Patient Care, Medical Advice, or Emergency Services

Yellowcross does not provide direct patient care through this website. The content on this website is provided for general business and informational purposes only.

Nothing on this website constitutes medical advice, diagnosis, treatment, imaging interpretation, clinical direction, legal advice, financial advice, or professional advice for any individual patient or specific medical situation.

Do not use this website for emergencies, urgent clinical issues, patient-care requests, imaging uploads, protected health information, medical records requests, or time-sensitive healthcare communications.

5. Protected Health Information and Patient Data

Do not submit protected health information ("PHI"), patient medical information, imaging studies, medical records, clinical notes, billing records, patient names, dates of birth, medical record numbers, or other patient-identifying information through public website forms, general website contact channels, or ordinary email addresses listed on this website.

If Yellowcross handles PHI or regulated healthcare information in connection with services provided to a healthcare organization, that information is governed by the applicable client agreement, business associate agreement, HIPAA obligations where applicable, contractual safeguards, and related operational procedures. This website is not the appropriate channel for submitting patient data.

6. Website Content and Informational Use

The content on this website may include information about Yellowcross services, telemedicine business models, teleradiology operations, practice management, recruiting, healthcare consulting, technology, compliance topics, business development, and related subjects.

Website content is provided for general informational purposes only. Although we make reasonable efforts to provide accurate and useful information, we do not guarantee that website content is complete, current, error-free, or suitable for your specific circumstances.

You should not rely on website content as a substitute for professional medical, legal, regulatory, financial, tax, credentialing, reimbursement, compliance, or operational advice from qualified advisors familiar with your specific situation.

7. Website Access and Responsible Use

You agree to use this website only for lawful, professional, and authorized purposes. You agree not to:

• Use the website in a way that violates any applicable law, regulation, contract, or third-party right
• Submit patient information, PHI, confidential client information, or sensitive data through public website forms
• Attempt to gain unauthorized access to the website, servers, systems, accounts, forms, databases, or networks
• Interfere with the security, performance, availability, or operation of the website
• Introduce malware, malicious code, bots, scraping tools, or harmful software
• Use automated tools to scrape, copy, harvest, or extract website content or data without written permission
• Use website content for misleading, unlawful, defamatory, infringing, or deceptive purposes
• Misrepresent your identity, affiliation, authority, or relationship with any person or organization
• Use the website to send spam, unsolicited commercial messages, or improper solicitations

8. Contact Forms, Submissions, and Communications

If you submit information through a contact form, email, phone call, newsletter signup, recruiting inquiry, vendor inquiry, or other communication channel, you represent that the information you provide is accurate, lawful, and submitted by you or with proper authority.

You should not submit confidential, proprietary, patient-identifying, regulated, or sensitive information unless Yellowcross has provided an appropriate secure channel and a written agreement authorizing that submission.

Submitting a website form, email, resume, business proposal, recruiting inquiry, vendor proposal, or similar communication does not create a client relationship, physician relationship, employment relationship, contractor relationship, agency relationship, fiduciary relationship, partnership, or obligation for Yellowcross to respond, proceed, or enter into an agreement.

9. Intellectual Property

All content on this website, including text, graphics, logos, page layouts, service descriptions, articles, images, icons, downloads, resources, trade names, trademarks, service marks, design elements, and other materials, is owned by Yellowcross or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and print reasonable portions of the website for your own internal business evaluation or informational use. You may not copy, reproduce, modify, publish, distribute, display, sell, license, create derivative works from, scrape, extract, or commercially exploit website content without prior written permission from Yellowcross, except as permitted by applicable law.

10. Yellowcross Name, Marks, and Branding

The Yellowcross name, logos, trade names, service names, designs, and related branding may not be used without our prior written permission. Nothing on this website grants you any right or license to use Yellowcross trademarks, service marks, branding, logos, or trade names.

11. Newsletter and Shared Content

You may forward Yellowcross newsletter content or website links to colleagues or professional contacts who may have a legitimate interest in Yellowcross content, provided that you do not alter the content, remove attribution, misrepresent the source, or use the content in a misleading or unlawful manner.

Marketing emails may include an unsubscribe option where required by law. Transactional, administrative, legal, or service-related communications may still be sent where appropriate.

12. Idea Submissions and Unsolicited Materials

Do not submit ideas, inventions, business concepts, technology concepts, creative works, product proposals, service models, confidential information, proprietary materials, or other intellectual property to Yellowcross unless we have first signed a written agreement that governs the submission.

If you submit unsolicited ideas or materials without a written agreement, you agree that Yellowcross may use, review, store, reproduce, adapt, publish, disclose, or decline the submission without restriction or compensation to you, to the maximum extent permitted by law.

Nothing in this section changes any confidentiality obligations contained in a signed written agreement between you and Yellowcross.

13. Third-Party Websites, Services, and Purchases

This website may contain links or references to third-party websites, platforms, vendors, tools, articles, professional resources, or services. These links are provided for convenience or informational purposes only.

This may include links to externally hosted content or purchase pages — for example, the book Practicing in the Cloud and related materials, which may be sold, fulfilled, or distributed through third-party publishing, retail, or payment platforms. Any purchase you make through a third-party platform is a transaction between you and that platform, governed by that platform's own terms, pricing, fulfillment, refund, and privacy policies. Yellowcross does not process those payments and is not the merchant of record for externally hosted purchases unless a specific page expressly states otherwise.

Yellowcross does not control and is not responsible for third-party websites, services, privacy practices, content, security, availability, accuracy, pricing, fulfillment, or terms. Your use of third-party websites or services is at your own risk and is subject to the terms and policies of those third parties.

14. Privacy and Cookies

Your use of this website is also governed by our Privacy Statement and applicable cookie consent tools.

Where available, you may manage cookie preferences through the website's cookie banner, consent-management tool, or Opt-out preferences page.

15. Accessibility

Yellowcross is committed to making website content reasonably accessible to users with disabilities. If you experience difficulty accessing any part of this website, please contact us and describe the issue, the page involved, the assistive technology used if applicable, and the format in which you need the information.

We will make reasonable efforts to address accessibility issues that are readily identifiable and reasonably resolvable with available tools and techniques.

16. Website Availability, Changes, and Termination

We may modify, suspend, discontinue, restrict, or remove any part of this website at any time without notice. We may also restrict access to the website or any portion of it if we believe a user has violated these Terms, created risk, misused the website, or acted unlawfully.

We are not liable for any modification, suspension, discontinuance, unavailability, loss of access, or removal of website content.

17. Disclaimers

This website and all website content are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Yellowcross disclaims all warranties, express or implied, including warranties of accuracy, completeness, availability, merchantability, fitness for a particular purpose, non-infringement, uninterrupted access, security, and error-free operation.

We do not warrant that the website will be available at all times, that defects will be corrected, that content will be current or complete, or that the website will be free of viruses, malware, or harmful components.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

18. Limitation of Liability

To the maximum extent permitted by law, Yellowcross and its owners, officers, directors, employees, contractors, consultants, affiliates, agents, vendors, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or related to your access to, use of, or inability to use this website or website content.

This includes damages for lost profits, lost revenue, business interruption, loss of data, loss of goodwill, system failure, security incident, website unavailability, or reliance on website content, even if Yellowcross has been advised of the possibility of such damages.

To the maximum extent permitted by law, Yellowcross's total liability for claims arising out of or related to this website will not exceed one hundred dollars ($100), unless a separate written agreement signed by Yellowcross provides otherwise.

19. Indemnification

You agree to defend, indemnify, and hold harmless Yellowcross and its owners, officers, directors, employees, contractors, consultants, affiliates, agents, vendors, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• Your use or misuse of this website
• Your violation of these Terms
• Your violation of applicable law or regulation
• Your infringement or misuse of intellectual property, privacy, publicity, confidentiality, or other rights
• Information, materials, or submissions you provide to Yellowcross
• Your submission of patient data, PHI, confidential information, or sensitive data through an inappropriate channel

20. Export, Sanctions, and Legal Compliance

You may not use this website in violation of applicable export-control, sanctions, anti-corruption, cybersecurity, privacy, healthcare, or other laws and regulations. Access to this website from jurisdictions where website content or related services are unlawful is prohibited.

21. Assignment

You may not assign, transfer, delegate, or sublicense any rights or obligations under these Terms without Yellowcross's prior written consent. Yellowcross may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, reorganization, sale of assets, change of control, or by operation of law.

22. Waiver and Severability

Failure by Yellowcross to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

23. Entire Agreement for Website Use

These Terms, together with the Privacy Statement and any other website policies expressly referenced here, constitute the entire agreement between you and Yellowcross regarding your use of this website.

These Terms do not replace or supersede separate written agreements signed by Yellowcross that govern specific services, client relationships, contractor relationships, vendor relationships, confidentiality obligations, business associate obligations, or other business arrangements.

24. Updates to These Terms

We may update these Terms from time to time. When we make changes, we will update the "Last updated" date above. Your continued use of the website after updated Terms are posted means you accept the updated Terms.

25. Governing Law and Venue

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

To the maximum extent permitted by law, any dispute arising out of or related to these Terms or use of this website will be brought in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction and venue of those courts.

26. Contact Information

This website is owned and operated by:

Yellowcross Healthcare Commerce LLC
10458 E Jomax Rd, Suite 100
Scottsdale, AZ 85262
United States

Website: https://yellowcross.com
Email: info@yellowcross.com

You may also contact us through our contact page.